Modules

Fourteen modules on one shared record.

Customers, assets, quotes, contracts, jobs, parts and invoices all link together, so nothing is typed twice. Each module shows the plan it starts on.

Jobs
Jobs screen
Win the work

Customers and sales

Every customer, site and contact in one place, and a quote builder that prices from your real costs.

Customers and leads

Basic

One record per customer with every site, contact, quote, contract, job and invoice against it. Leads are tracked from first call to first order.

  • Sites, contacts and delivery addresses
  • Customer logos carried onto documents
  • New customer form with approval
  • Lead source and conversion tracking

Sales quotes and pipeline

Basic

A guided quote builder from customer to item to options to price. The pipeline board shows every deal by stage and what it is worth this month.

  • New and used equipment quotes with revisions
  • Your own product and model catalogue
  • Finance terms read from the funder's email
  • Branded quote documents with item pictures
Earn from your assets

Assets, rental and service

Whether you rent equipment out, maintain your customers' equipment or both, every asset carries its full history.

Asset register

Basic

Every asset you own, sell or look after, with its status, location, hours, history and paperwork.

  • Status at a glance - on rent, on site, in workshop, in stock
  • Full service and rental history per asset
  • Picture of every model on screen and in print
  • Search by serial, stock number or customer

Rental and hire

Core

Rental quotes become contracts without retyping. Rates, minimum periods and delivery charges are worked out for you.

  • Weekly and daily rates with a minimum period
  • Contracts signed on every sheet
  • Rental pipeline and forecast
  • Off-hire, collection and re-hire

Service and maintenance

Complete

Service and maintenance contracts priced from service packs for each model, with planned visits raised as jobs.

  • Service packs per model with a shared parts list
  • Service and maintenance quote builder
  • Planned maintenance schedules
  • Renewals flagged before they lapse

Inspections and compliance

Complete

Statutory and routine inspections scheduled against every asset - LOLER, PUWER, F-gas, gas safety or your own regime.

  • Due, overdue and completed by asset and customer
  • Your own inspection checklists
  • Certificates stored on the asset
  • Reminders ahead of every due date
Do the work

Engineers and the workshop

Plan the day, send jobs to phones and make sure nobody turns up without the right parts.

Jobs and planner

Core

Plan engineers by the day, send jobs to their phones and capture everything they do on a digital job card.

  • Planner by engineer with availability
  • Digital job cards with photos and signatures
  • Parts scanned and serial matched before work starts
  • Travel and time on site recorded for costing

Costings and margin approval

Complete

Set the real cost of every asset and your target mark-up. Quotes that fall short go to a senior manager to agree before they are sent.

  • Asset costings with recovery figures
  • Target margins for new and used equipment
  • Approval request with an audit trail
  • Margin shown on every quote line
Keep it stocked

Purchasing and stores

Order what the jobs need, book it in when it lands and always know which shelf it is on.

Suppliers and purchasing

Core

Raise purchase orders from jobs or stock levels, route them for approval and book them in when they arrive.

  • Supplier records with payment terms and VAT
  • Approval limits by user and department
  • Goods in against the purchase order
  • Supplier service levels tracked

Parts and stores

Core

Know what you have and where it is, from goods in to stock to goods out.

  • Bin locations across goods in, stock and goods out
  • Reorder levels and parts reserved for jobs
  • Stock take, quarantine and returns
  • Exchange units and core charges
Run the business

Finance and people

Invoices raised from the work that was done, and a forecast that builds itself.

Invoicing

Basic

Invoice sales, rental periods and completed jobs straight from the work that was done.

  • Invoices raised from quotes, contracts and jobs
  • Your own numbering and tax settings
  • Rental periods invoiced from the contract
  • Credit notes and part invoicing

Accounts payable

Complete

Supplier invoices go paperless and are matched to orders and goods received before they are paid.

  • One inbox for supplier invoices
  • Matched to the PO and goods in record
  • Approval before payment
  • Queries tracked with the supplier

Financial forecasting

Complete

A forecast built from your pipeline, contracts and payroll, split by department and quote stage.

  • Revenue by department and month
  • Weighted by quote stage
  • Monthly payroll upload feeds staff costs
  • Reports for the board and the bank

HR and payroll

Complete

Employee records, holidays and absence in the same system that plans the work.

  • Employee records and documents
  • Holiday and absence calendar
  • Engineer availability fed to the planner
  • Payroll summary import

Need something we have not built yet?

On Tailored we build it for you - a bespoke module or a workflow that matches how you already work.